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About Root

Lisa and Anna (MaryMary Florals)

Hello! I’m Lisa, the founder of Root Houseplants

My passion for plants led me to start Root Houseplants in 2017, I wanted to share my enthusiasm and knowledge with others and provide people with the ideal plants to suit their space. Our shops are home to over 200 plant varieties, come and visit us in person or shop online for delivery across the UK.

Our Promise

To source the best plants from around the world and deliver them safely to your homes with the knowledge you'll need to keep your plants happy.

Our Story

I had a modest collection of succulents and cacti at home, however, I was pretty limited with space. Thankfully, when I moved in with my husband, there was plenty of space for plants.

When I went in search of new and exciting plants for my home I was left disappointed with the few options available to me. I started Root to provide plant lovers like myself with a shop that sells an exhaustive range of plants and a service that promotes plant education and a safe space for all.

We started selling online in 2017 and had our first market stall in April 2018. Since then we’ve delivered over 10,000 online orders and have two brick and mortar stores in Liverpool and West Kirby. I'm incredibly proud that our family-run business has been featured by The Times, Visit Liverpool, Independent Liverpool, Living Etc and Liverpool John Moores University. Most of all, I feel privileged to run a business that combines my passion and knowledge for plants, and the testimonials from our happy customers make it all worthwhile!

Meet the team

Lisa

Lisa

Lisa is the owner of Root Houseplants; she loves plants and pups. Lisa loves Aroids and Hoya; if she had to pick some favourites it would be her Philodendron 'Florida Ghost' and Hoya curtisii. When she's not in the shop she'll most likely be at home with her sausage dog Bubs, or watching cooking shows in her pyjamas!

Hannah

Hannah

Hannah started off as a customer at Root, she talked with Lisa about her plants, her favourites and those she wished to own. Her love of plants and her enthusiasm shone through. When there was an opportunity to employ a new staff member, Lisa knew Hannah would be perfect for the role.

Steve

Steve

Steve is Lisa's father-in-law and he's the plant maintenance guy. He features on our stories all the time. Steve helps pack your orders and looks after our plant installations, making sure they're always thriving and looking their best.

Here's some of our customer reviews....

5 Stars

Visited Liverpool in June and found Roots! Bought a satin pothos which has grown drastically and still a healthy, happy plant. The person who served me was very knowledgeable and gave the best care pictures. 100% recommend for all plant lovers, just waiting for more plants to come in stock online and order all the way from the northeast. Thank you!

Jess Prentice

Submitted a year ago

5 Stars

Epiphylum CV. Fruhlingsgold and Rhipsalis augdoensis arrived this morning. Both in great Condition and are slowly settling down in the Conservatory/ Orchid House. Today 30thApril Epiphylum ackermannii and Euphorbia triangularis arrived this morning. Once again in very good condition and again settling down. Am really impressed with the Service and how fast they seem to arrive. Am hoping to find some more exciting "finds" on Root_ Houseplants.

Janice Coates

Submitted a month ago

5 Stars

Friendly and professional service provided. Brought several times and evey time it was a pleasure as the plants received were lovely and healthy. Thank you so much.

M Mk

Submitted 3 weeks ago

5 Stars

I have purchased many plants online to add to my collection of 250. Root Houseplants has exceeded all expectations of many online sellers I have previously used. High quality plants, great roots and pest free. Excellent value for money, not overpriced. Packaging first class, fast delivery. Communication/cusomer service, updates first class. I wish I have found them sooner. Will be my go to retailer in 2024. Thank you Team Root.

Tina Shaw

Submitted 2 months ago

5 Stars

Really pleased with my plants and the care & information given by Lisa & Chris Had a slight issue and that was resolved immediately. Great communication and personal replies not just stock answers! Can't wait for the next restock 😁 Many thanks

Colin Dolding

Submitted 4 weeks ago

Featured in:

LivingetcThe TimesIndependent LiverpoolLJMU