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About Root

Lisa and Anna (MaryMary Florals)

Hello! I’m Lisa, the founder of Root Houseplants

My passion for plants led me to start Root Houseplants in 2017, I wanted to share my enthusiasm and knowledge with others and provide people with the ideal plants to suit their space. Our shops are home to over 200 plant varieties, come and visit us in person or shop online for delivery across the UK.

Our Promise

To source the best plants from around the world and deliver them safely to your homes with the knowledge you'll need to keep your plants happy.

Our Story

I had a modest collection of succulents and cacti at home, however, I was pretty limited with space. Thankfully, when I moved in with my husband, there was plenty of space for plants.

When I went in search of new and exciting plants for my home I was left disappointed with the few options available to me. I started Root to provide plant lovers like myself with a shop that sells an exhaustive range of plants and a service that promotes plant education and a safe space for all.

We started selling online in 2017 and had our first market stall in April 2018. Since then we’ve delivered over 10,000 online orders and have two brick and mortar stores in Liverpool and West Kirby. I'm incredibly proud that our family-run business has been featured by The Times, Visit Liverpool, Independent Liverpool, Living Etc and Liverpool John Moores University. Most of all, I feel privileged to run a business that combines my passion and knowledge for plants, and the testimonials from our happy customers make it all worthwhile!

Meet the team

Lisa

Lisa

Lisa is the owner of Root Houseplants; she loves plants and pups. Lisa loves Aroids and Hoya; if she had to pick some favourites it would be her Philodendron 'Florida Ghost' and Hoya curtisii. When she's not in the shop she'll most likely be at home with her sausage dog Bubs, or watching cooking shows in her pyjamas!

Hannah

Hannah

Hannah started off as a customer at Root, she talked with Lisa about her plants, her favourites and those she wished to own. Her love of plants and her enthusiasm shone through. When there was an opportunity to employ a new staff member, Lisa knew Hannah would be perfect for the role.

Steve

Steve

Steve is Lisa's father-in-law and he's the plant maintenance guy. He features on our stories all the time. Steve helps pack your orders and looks after our plant installations, making sure they're always thriving and looking their best.

Here's some of our customer reviews....

5 Stars

My friend & I went on the Root Plant potting course this weekend & it was brilliant. The girls were really knowledgeable & helpful & told me loads of things to help with looking after my plants. We also got a new plant each & a pot & a tote bag & there was beers & refreshments & all kinds. Would recommend to any plant lover. It’s a boss afternoon!

Bryan Patterson

Submitted in the last week

5 Stars

Amazing customer service! All the plants are packaged with great care, the size of the plants is very good for the price, and the staff I've talked to were lovely. One plant arrived a bit underwatered and sad, I watered it but unfortunately a few leaves still dried up. I let Root know and they were very happy to send a replacement - which is so healthy and stunning! They will definitely make sure you're happy with your plant and they're very understanding and friendly. Can't recommend enough!

Kalina Łośko

Submitted 2 weeks ago

5 Stars

Was visiting Liverpool and popped in, felt very welcomed as the woman there was very kind and was very pleasant to speak to (saying this as someone who usually dreads speaking to strangers). Plant selection was lovely, all labelled and looked very healthy, and care instructions were offered by email. Similarly, the selections of pots was great, both free-standing and hanging, all with diameter labelled and great quality. Even got given a loyalty card where a free plant can be redeemed after a few purchases; considering taking the train to Liverpool just to go here! Well worth taking a look if you love plants or even if you just have a passing interest in brightening up your living/office space. :)

Alloposid

Submitted 2 months ago

Featured in:

LivingetcThe TimesIndependent LiverpoolLJMU