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About Root

Lisa and Anna (MaryMary Florals)

Hello! I’m Lisa, the founder of Root Houseplants

My passion for plants led me to start Root Houseplants in 2017, I wanted to share my enthusiasm and knowledge with others and provide people with the ideal plants to suit their space. Our shops are home to over 200 plant varieties, come and visit us in person or shop online for delivery across the UK.

Our Promise

To source the best plants from around the world and deliver them safely to your homes with the knowledge you'll need to keep your plants happy.

Our Story

I had a modest collection of succulents and cacti at home, however, I was pretty limited with space. Thankfully, when I moved in with my husband, there was plenty of space for plants.

When I went in search of new and exciting plants for my home I was left disappointed with the few options available to me. I started Root to provide plant lovers like myself with a shop that sells an exhaustive range of plants and a service that promotes plant education and a safe space for all.

We started selling online in 2017 and had our first market stall in April 2018. Since then we’ve delivered over 10,000 online orders and have two brick and mortar stores in Liverpool and West Kirby. I'm incredibly proud that our family-run business has been featured by The Times, Visit Liverpool, Independent Liverpool, Living Etc and Liverpool John Moores University. Most of all, I feel privileged to run a business that combines my passion and knowledge for plants, and the testimonials from our happy customers make it all worthwhile!

Meet the team

Lisa

Lisa

Lisa is the owner of Root Houseplants; she loves plants and pups. Lisa loves Aroids and Hoya; if she had to pick some favourites it would be her Philodendron 'Florida Ghost' and Hoya curtisii. When she's not in the shop she'll most likely be at home with her sausage dog Bubs, or watching cooking shows in her pyjamas!

Hannah

Hannah

Hannah started off as a customer at Root, she talked with Lisa about her plants, her favourites and those she wished to own. Her love of plants and her enthusiasm shone through. When there was an opportunity to employ a new staff member, Lisa knew Hannah would be perfect for the role.

Steve

Steve

Steve is Lisa's father-in-law and he's the plant maintenance guy. He features on our stories all the time. Steve helps pack your orders and looks after our plant installations, making sure they're always thriving and looking their best.

Here's some of our customer reviews....

5 Stars

The owner is great, she is lovely and always ready to give tips and suggestions to help your plants to have the best life possible. The plants are so well displayed and super healthy. Also, every pot has a QR code that you can scan and it directs you to a web page that gives information about that plant and how to care for it. Can't wait to visit again!

Martina Pizzolato

Submitted 2 months ago

5 Stars

Amazing customer service! All the plants are packaged with great care, the size of the plants is very good for the price, and the staff I've talked to were lovely. One plant arrived a bit underwatered and sad, I watered it but unfortunately a few leaves still dried up. I let Root know and they were very happy to send a replacement - which is so healthy and stunning! They will definitely make sure you're happy with your plant and they're very understanding and friendly. Can't recommend enough!

Kalina Łośko

Submitted 6 months ago

5 Stars

My friend & I went on the Root Plant potting course this weekend & it was brilliant. The girls were really knowledgeable & helpful & told me loads of things to help with looking after my plants. We also got a new plant each & a pot & a tote bag & there was beers & refreshments & all kinds. Would recommend to any plant lover. It’s a boss afternoon!

Bryan Patterson

Submitted 6 months ago

Featured in:

LivingetcThe TimesIndependent LiverpoolLJMU