The only reason I am giving 3 stars is because the communication when my order had issues was informative and helpful. There were four houseplants included in my order. My Alocasia Dragon Scale and Goeppertia Lancifolia came with spider-mites, my Begonia Maculata Wightii arrived with root rot, and Philodendron Billietiae was missing the nursery pot. I was told the Begonia would be sourced from a separate supplier, or I could have a refund. Looking back, I would have taken the refund if I knew my order took a further 2 weeks to reach me. I have managed to resolve all of the issues mentioned, alone. When I attempted to email the team regarding the issues, including clear photos, I recieved no response.
Evie Clark
Submitted 5 months ago
